Paul Liebrand’s Weblog

Welcome to my blog mainly about SharePoint

SharePoint 2007 alerts do not open in Outlook 2007 with Exchange 2003

We have been dealing with the infamous issue that occasionally prevents Outlook 2007 from opening SharePoint 2007 (“SharePoint”) alerts when the client is running in cached mode. This may be old news to some but the solution was recently brought to my attention.

A friend of mine pointed me to a Microsoft knowledge base article (KB930807) which is a hotfix for Exchange 2003, post Service Pack 2 (SP2).

If for some reason your organization cannot install the hot fix, you can always get around the issue by not running Outlook 2007 in cache mode.

Thanks for the KB article Mike!

February 7, 2008 Posted by | Exchange, Office, SharePoint | 22 Comments