Paul Liebrand’s Weblog

Welcome to my blog mainly about SharePoint

Does your SharePoint alerts have the wrong time…?

Over the past few months I have seen numerous reports stating the SharePoint is reporting the inaccurate time in the alerts received by end-users. Reports of this issue are sporadic and nobody seems to have a solid solution for it. I received some of the reports on one of my own blog postings (Getting SharePoint Calendar Reminders in Outlook) regarding this issue.

I think the best way to start attempting to solve this problem is to gather information about the problem. I wrote a little utility that will spit out some information about your regional settings as defined in Windows, SharePoint, and on the alerts themselves. The SharePoint build information is also included in the output.

To run the utility, simply type:

RegionInfo -url <the url of the site with bad alert information>

And the output will look something like this:

Gathering Region Information (5/19/2008 9:23:10 AM) …

System Information
Daylight Savings Time Zone: Pacific Daylight Time
Standard Time Zone: Pacific Standard Time
Universal Time: 5/19/2008 4:23:10 PM
Local Time: 5/19/2008 9:23:10 AM
Offset: -07:00:00

SharePoint Information
Farm Build #:
Web Application Time Zone ID: 13

Root Web
Zone ID: 13
Zone Description: (GMT-08:00) Pacific Time (US and Canada)
Universal Time: 5/19/2008 4:23:10 PM

Zone ID: 13
Zone Description: (GMT-08:00) Pacific Time (US and Canada)
Universal Time: 5/19/2008 4:23:10 PM

Alert Information
Type    Frequency    Title
—-    ———    —–
All    Immediate    Calendar  
All    Immediate    System   

The follow is a count of all alerts in the
specified web grouped by timezone ID.

Zone    Count
—-    —–
13    2

You can download the RegionInfo program by using the SkyDrive link below.

I recommend that you post the output of this program to the comments of this blog post so we can start to gather the information in a central place. Maybe we can find a pattern here.

Update – 5/19/2008

I originally built the application with .NET Framework 3.5.  I recompiled for .NET Framework 3.0 for those who have not yet gone to .NET Framework 3.5.  Thank you to Jereon for bringing it to my attention.


May 19, 2008 Posted by | SharePoint | , | 42 Comments